Support

Zinora — a media player for the video collections you already own.

Frequently Asked Questions

What do I need to use Zinora?
The Zinora apps run on iOS / iPadOS / macOS / tvOS and Android TV. Connect a cloud drive (115, WebDAV), local folders, or a media server (Zinora server, Jellyfin, Emby) and start watching — your files stay where they are.
How do I manage or restore my Pro subscription?
Purchases are handled by the App Store. Restore in the app's Pro screen; manage or cancel in your App Store account settings.
How do I delete my account?
In the app: Account section → Delete Account. You can also email us (see below).
Where is my data kept?
Credentials for your cloud drives and media servers are stored in your device's Keychain. See the Privacy Policy for details.

Zinora——你已有的影音库,一个播放器就够了。

使用 Zinora 需要什么?
Zinora 客户端运行在 iOS / iPadOS / macOS / tvOS 和 Android TV 上。连接云盘(115、WebDAV)、本地文件夹或媒体服务器(Zinora 服务端、Jellyfin、Emby)即可观看——文件留在原处,无需下载。
如何管理或恢复 Pro 订阅?
购买由 App Store 处理。可在应用内 Pro 页面恢复购买;在 App Store 账户设置中管理或取消订阅。
如何删除账号?
应用内:账号页 → 删除账号。也可以发邮件给我们(见下)。
我的数据存在哪里?
网盘与媒体服务器的凭据保存在你设备的系统钥匙串中。详见隐私政策。